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Recoupe

Get in touch

A person reads every message and replies. We are a small operation, so it may take a day, but it will be an actual answer, not a macro.

So we can reply to you.

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The eight characters shown on your packet page. It helps us find you instantly.

Prefer email?

Write to support@getrecoupe.com. If it is about an order, include the reference from your packet page.

Want a refund?

Just say so, no explanation needed and no form to fill in. See the refund policy.

What we cannot do

We cannot give you legal advice, tell you whether to accept a settlement offer, contact your insurer on your behalf, or represent you. We are a self-help tool. See the disclaimer.

What we can do is fix a document that is wrong, explain how any figure in your report was calculated, correct an error on a state or insurer page, and refund you.

Found a mistake?

Tell us. A stale statute, a small-claims limit that has moved, a broken regulator link. These matter, and we would rather hear it from you than leave it wrong. We fix and credit corrections.